Category Archives: business process

Consumer Marketing 101

Business marketing strategies have changed a great deal over the last few decades. Even in the past few years, things have changed. Businesses that haven’t updated their marketing plans and aren’t maximizing their presence online are missing a huge customer … Continue reading

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My Feedback to Bank of America

  About a week ago, I was on the Bank of America (BOA) website conducting some business, and I saw a pop-up link inviting me to leave feedback about my overall satisfaction as a BOA customer. I jumped at the … Continue reading

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No More Paper Checks!

Why are some businesses still not fully integrating e-payments and e-debits? Here it is 2020 and some companies still do things the old fashioned way. I very seldom take out my check book. If I encounter a vendor that isn’t … Continue reading

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